REOPENING MAY 18TH
Dear Patients and Families,
As many of you know, several businesses were given the green light to reopen. The California Department of Public Health (CDPH) gave their updated guidance late Thursday for resuming dental care, including orthodontics. We have been preparing for reopening for some time, so we had already implemented much of their guidance plan.
Our official opening day will be Monday, May 18th. We will be using the coming week for staff training on the new protocols and finalizing the office for opening day. We’ll begin calling patients to schedule appointments. As I previously mentioned, patients that were cancelled on March 18th will be called first; and we will work from there. Please be patient with us and allow us to call you to reschedule. This will help us to manage the overall appointment schedule in order to best address everyone’s needs.
Below is our UPDATED protocol for the safety of our patients, families, and staff:
- We’ll ask a series of screening questions when we call you and again at your appointment.
- Please wear masks to the office.
- Please brush before you come to the office.
- Temperatures will be taken with a contactless infrared thermometer.
- Patients will be given a Peroxyl rinse (contains Hydrogen Peroxide) in the office.
- Appointment times will be staggered to minimize the amount of people, so that we may practice “physical distancing”.
- When you arrive in the parking lot, please call the office (949-276-2105) and we will let you know if we are ready for you. We will need one parent to come in with their child to sign the screening forms. Afterwards, you may wait in the reception area or return to your car. We are kindly asking for only patients to be in the treatment area. Also please refrain from bringing siblings, other family members, and friends into the office.
- Please call us to reschedule your orthodontic appointment, if the patient or a family member is ill, has a fever, cough, or respiratory condition.
- You will notice many changes to the office: Sneeze guards, HEPA filters with UV-C light, rearranged reception furniture, no magazines, closed game room, to name a few.
- Our office has always followed infection control recommendations by the California Dental Association and OSHA. However, we are continuing to take extra precautions such as added PPE to maintain a healthy working environment and ensure all our valued families and staff stays well.
As before, I will continue to be available for emergency appointments on a case by case basis. We can’t wait to see all of you.
Dr. Glenn Frial